Pilla - AI work management for deskless teams

Core Workflow Building Features

Pilla lets users convert their existing known processes into structured workflows that teams can follow on any device. It provides 20 different step types to clearly define every required action and what users need to record for completion. Supported step types include status selection (mark task as done/skipped), numeric data input (such as temperature readings), 1-5 rating scales, location pin drops for shift check-ins, and digital signature sign-offs.

Users can attach written, photo, or video instructions directly next to each workflow step, so team members have all required guidance accessible right where they perform the work. Every completion action creates a permanent timestamped record stored alongside the work itself.

AI Automation and Follow-Up Capabilities

Users set custom rules for how Pilla checks completed work, and define what actions should happen next automatically. The platform can deliver pre-work context to team members before their shift starts, compare submitted completed work against user-defined standards, and trigger targeted follow-up actions. Example automations include reviewing submitted photos of cleaned spaces and sending team members a message if the area still appears dirty, or pushing a Slack notification to a manager when a submitted work rating is 4 or 5. No manual intervention is required for these routine checks once rules are configured.

Progress Tracking and Visibility

Managers can view a centralized dashboard that shows all workflow completion data across teams and locations, including which tasks were finished on time, which ran late, and which were missed. No manual check-ins or status update requests from team members are required to access this aggregated data.

Built-In Infrastructure and Support

Pilla handles all underlying platform operations so users do not need to deploy or maintain their own technical infrastructure. The included managed services cover:

• Multi-tenant secure database with no custom schema design required

• Role-based access control and user authentication

• Pre-built web and native mobile apps

• Offline sync that stores work locally and resolves conflicts when device reconnects

• Media capture, upload, and video processing pipelines

• Push notifications and real-time live updates

• Integration API layer for connecting to other business tools

• Full hosting, software releases, and ongoing server maintenance

Common Starting Use Cases

Users can begin implementing Pilla with a single process that their team currently struggles to execute consistently. Typical starting use cases include recurring tasks that regularly fail to be completed correctly, missed routine checks, inconsistent shift handovers, or processes that are currently run manually via paper forms, WhatsApp messages, or spreadsheets.