Socavi - AI agent for merchants - AI agent for merchants: lead capture to conversion across social channels

Core Features

Socavi aggregates all incoming buyer messages from chat, SMS, social platforms and other channels into one shared unified inbox. The built-in AI agent responds to new incoming inquiries in seconds, with no manual work required from your team. It asks context-aware qualification questions, identifies real sales opportunities, filters unqualified leads, and confirms appointment details directly with prospects. Once a lead matches your pre-set qualification standards, the AI agent books a confirmed meeting slot on your calendar with no human follow-up needed.

Workflow

1. All customer messages from connected channels appear on your Socavi workspace dashboard

2. The AI agent generates a suitable initial reply and sends it to new leads

3. It confirms the lead's intent, budget and actual needs through structured qualification conversations

4. If the lead meets your custom qualification rules, the AI shares available calendar slots and confirms the booking with the customer

5. All interaction history, qualification status and appointment records are saved in the shared workspace for your team to review.

Intended Users

Socavi is built for B2B SaaS teams, marketing agencies and revenue operations teams that process large volumes of incoming leads from multiple independent digital channels. It fits teams that want to resolve the issue of slow lead response that causes lost sales opportunities to competitors.

Access

You can check full feature details and content of different pricing plans on the official features page, or submit a request to book a live demo through the contact page. There is no public free version available on the official site at present, and self-service sign-up is not open.