Core Features
This AI medical receptionist is purpose-built for clinical workflow use, and supports common routine patient requests including rescheduling upcoming appointments, cancelling existing visits, and other standard inbound call tasks. The demo environment includes preloaded fictional patient profiles, and pre-configured appointment slots for testing scheduling workflows.
EHR and Compliance
The platform supports direct integration with your practice's existing EHR or PMS system. The cloud deployment is HIPAA compliant, and a BAA (Business Associate Agreement) is available for all users. No dedicated IT team or technical expertise is required to run the service after setup.
Pricing Structure
The service uses a one-time lifetime license model that differs from competing recurring billing plans:
Pay $600 per month for 12 months for a total of $7200, or pay a one-time full sum of $7000 to save $200
A $0.06 per minute all-in call rate applies from the first day of activation
After month 13, you only pay for actual call usage, no additional fixed monthly fees
The provider states that over 36 months of use, customers can save approximately $25,272 compared to competing medical answering service OhMD, which uses a $500 base fee plus ~$0.28 per minute pricing model.
What is Included
Every license covers:
Support for one full practice with unlimited provider accounts
One EHR or PMS integration connection
Full HIPAA compliant cloud deployment
Full 60 day no-questions-asked refund policy after payment
Free lifetime bug fixes, including compatibility updates when EHR APIs change
You do not make any payment until your setup is fully accepted by your team.
Audience
This service is designed for private medical clinics, group practices, and healthcare providers that want to reduce the administrative workload of front desk staff handling routine inbound patient calls, while avoiding the high recurring costs of traditional medical answering services.
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