DialNexa - India's Conversational Voice AI Infrastructure

Core Platform Metrics

DialNexa reports 2M+ total calls handled, <218ms response latency, support for 51+ languages, capacity for 7,000+ concurrent calls, and a 72.5% uptime SLA. It is built natively to handle the nuances of real Indian calls, including mixed-language mid-sentence switches, local accents, and Hinglish conversations that break standard English-only voice AI systems.

Production-First Design

Unlike typical voice AI vendors that perform well in controlled demo calls but degrade under real traffic, DialNexa is built for the failure modes that appear after launch. Its core integrated stack includes native telephony, call orchestration, analytics, and compliance tools all in one system, with failover and guardrails operable even at high concurrency. Its speech-native architecture processes audio directly without extra transcription delays, delivering P50 response latency under 300ms and P99 under 500ms, with full support for natural caller interruption handling.

Supported Use Cases

The platform covers end-to-end call workflows across all major industries:

• Outbound Sales: Qualify, reactivate, and convert leads at scale, with automated follow-ups that book meetings for human teams

• Outbound Collections: Automated EMI reminders, loan recoveries, and payment follow-ups that have delivered up to 42% higher recovery rates for deployed users

• Appointment Booking: Scheduling for clinics and banks that includes confirmations and reschedules, cutting no-show rates by 60%

• Lead Qualification: First response to new leads within 60 seconds of form submission for 5x faster contact speed, with 94% lead qualification accuracy reported in production cases

• Cart Abandonment: Intelligent context-aware callbacks for dropped e-commerce checkouts that lift conversion by 3.5x

• Recruitment Screening: AI-powered first-round software developer interviews that deliver structured assessment and instant scoring for 10x higher throughput It also supports 15+ industry verticals, from education, retail, healthcare, and finance to real estate, hospitality, automotive, government, and manufacturing, with pre-built use case templates for each sector.

Deployment Workflow

You can deploy a complete voice AI agent on DialNexa in under 5 minutes:

1. Create your new voice agent, starting from scratch or using a pre-built production workflow template

2. Connect and attach a dedicated phone line to your published agent

3. Upload your contact list and start outbound live calls immediately New users get free credits with no upfront commitment to test workflows across supported languages.

Compliance and Enterprise Support

DialNexa handles custom security, data residency, and regulatory requirements directly through founder-led conversations, without generic canned responses or intermediate sales layers. You can book a direct 30 minute call with the team to discuss specific compliance needs for your organization.